Using a promotion code

Entering your promotion code when you pay for a plan, when a code can't be entered, and what to do when a code isn't accepted.

Entering the code

  1. At the end of sign-up or on the Plan page, press “Choose this plan” on the plan you want.
  2. On the payment page that opens, type your code in the promotion code field and apply it.
  3. Check the discounted amount and complete the payment.

The code's terms set the discount and how many months it lasts; the payment page shows the discounted amount before you pay.

When can't a code be entered?

  • When you already have a running subscription: plan changes are made with your saved card without opening the payment page, so there's no field for a code.
  • When you buy a credit pack: the pack payment has no promotion code field.
  • When your plan is paid through your Shopify bill.

If you received a code while your subscription is running, write to info@agenola.ai.

If the code isn't accepted

The code may have expired, reached its usage limit, or have terms that don't match your payment: some codes are valid only for a first subscription or a specific plan. Type the code again without spaces; if it still fails, contact whoever gave you the code or write to info@agenola.ai.

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