Restaurant & Cafe
The phone stays quiet during service, the bookings still come in
The agent takes table bookings by conversation and answers menu, allergen and opening-hour questions from your own information. Your team stays on the floor.
Works with the tools you use
TelegramRestaurant & Cafe
Your team serves, the agent answers on your site
Complete bookings
Date, time, party size, name and phone are taken one by one; special requests like a birthday or an allergy are noted too.
Menu questions from your information
Menu, ingredient and allergen questions are answered from your knowledge base. When the menu changes, you update that entry.
Group requests ready for the team
Group requests such as birthdays or business dinners are collected and sent to your team right away.
Set up in one panel, working on every channel
Knowledge base, integrations and agents in the same panel. The agent you set up works with the same information and the same steps on every channel.
Knowledge base
Information about your services and ready question-answer pairs. The AI Assistant step in a flow answers from this bank.
- Services and pricesTextShared (all agents)
- example.com/faqWeb pageShared (all agents)
- User guide.pdfFileShared (all agents)
- Returns and cancellationsTextShared (all agents)
- example.com/contactWeb pageShared (all agents)
- Price list.pngImageShared (all agents)
Integrations
Zendesk
Forward requests raised in chat to your support queue.
Google Calendar
Let your agent show free slots and write events to your calendar.
Shopify
Your store's products, stock and prices.
Slack
Your team gets new requests and alerts in Slack; your agent can post to channels.
Gmail
Let your agent send, search, reply to and label email.
Freshdesk
Forward requests raised in chat to your support queue.
Google Sheets
Let your agent write answers to a sheet, find rows and read them.
Microsoft Teams
Your team gets new requests and alerts in Teams; your agent can post messages and add tasks.
A table booking, start to finish
- 01
Takes the booking in conversation
A guest can say "four people, Saturday at eight." The avatar asks for whatever is missing: name, phone number and special requests such as a birthday, a high chair or an allergy.
- 02
Checks availability in your system
The flow's list step can connect to your booking system, so only times that are actually free are offered. Without a connection the request is collected in full and you confirm it.
- 03
Answers menu questions from your information
Your menu, allergens, opening hours and location go into your knowledge base. The avatar answers only from there and hands over to your team when needed.
- 04
Leaves the request as one record
Bookings, group and event requests land in your panel as structured data, and you can be notified instantly.
Every question answered, even at the busiest hour
Four sample conversations, from a table booking to a group request, and the record each one leaves in your panel.
Menu and allergen questions
Answers menu, ingredient and allergen questions only from your own information.
Menu and allergen questions
You stay in control
Answers only from what you give it
Answers come from your knowledge base, your rules and the systems you connect.
Hands off to your team when needed
For an out-of-scope question or an exception, it passes the request to your team with the full conversation attached.
Every conversation in your panel
Collected details, uploaded files and the transcript sit in one record. You also see the step where an unfinished conversation stopped.
Speaks more than 20 languages
Customers speak or type in their own language and the agent answers in the same one. You don't build an agent per language.
Set up without code
Describe what you need and AI builds the steps, or connect the steps yourself in the panel.
Your data stays in your workspace
You decide which details are asked and kept. Only the team members you give access to see the records.
Frequently asked questions
Does it take food orders and payments?
No. The agent is for bookings and questions; orders and payments stay in your existing ordering system. It can point guests to your ordering page if you want.
Does it connect to our booking system?
Yes. The agent can connect to your own booking system, and the avatar reads free times from there. Without a connection the agent still runs and requests land in your panel.
What do I do when the menu changes?
Update the menu and allergen entry in your knowledge base; the avatar uses the new information from the next question on.
How long does setup take?
Agents are built in the panel with no code: you add steps and connect them, or describe what you want and AI builds the steps. Add your menu and opening hours, then put the share link on your website or WhatsApp to get started.