Your reservations desk, open around the clock
Guests give their dates and party size in their own words; the agent checks availability in your system, compares the rooms side by side and leaves the booking in your panel as a single record.
Works with the tools you use
The guest asks, the booking gets done
Let's Get Started!- Only rooms that are free
- Availability is read from your system; a guest is never offered a full date or room.
- In the guest's language
- International guests speak or type in their own language; the same agent works in more than 20 languages, with no separate form to build.
- Reception handles the exceptions
- Check-in times, cancellation terms and tour schedules are answered from your knowledge base; special requests go to your team.
Every guest question, answered
Four sample conversations, from a room search to a transfer request, and the record each one leaves in your panel.
Hotel and tour questions
Answers questions on check-in times, cancellation terms and tour programs only from your information.
Hotel and tour questions
Set up in one panel, working on every channel
Knowledge base, integrations and agents in the same panel. The agent you set up works with the same information and the same steps on every channel.
Knowledge base
Information about your services and ready question-answer pairs. The AI Assistant step in a flow answers from this bank.
- Services and pricesTextShared (all agents)
- example.com/faqWeb pageShared (all agents)
- User guide.pdfFileShared (all agents)
- Returns and cancellationsTextShared (all agents)
- example.com/contactWeb pageShared (all agents)
- Price list.pngImageShared (all agents)
TelegramIntegrations
Zendesk
Forward requests raised in chat to your support queue.
Google Calendar
Let your agent show free slots and write events to your calendar.
Shopify
Your store's products, stock and prices.
Slack
Your team gets new requests and alerts in Slack; your agent can post to channels.
Gmail
Let your agent send, search, reply to and label email.
Freshdesk
Forward requests raised in chat to your support queue.
Google Sheets
Let your agent write answers to a sheet, find rows and read them.
Microsoft Teams
Your team gets new requests and alerts in Teams; your agent can post messages and add tasks.
A room booking, start to finish
- 01
Takes dates and party size in conversation
A guest can say "two nights from Saturday, two adults and a child." The avatar asks for whatever is missing — the child's age, if it affects the rate.
- 02
Checks availability against your own system
The flow's list step connects to your booking API. The avatar reads out only rooms that are genuinely free; a date that is not available is never offered.
- 03
Shows rooms side by side
Room types appear as cards with price, view and board. The guest picks by speaking or by tapping.
- 04
Collects the details and closes the loop
Name, contact and, where needed, identity details are taken. If an ID is uploaded, the details are read from the file into the fields and the guest only confirms. The result lands in your panel as structured data.
You stay in control
Answers only from what you give it
Answers come from your knowledge base, your rules and the systems you connect.
Hands off to your team when needed
For an out-of-scope question or an exception, it passes the request to your team with the full conversation attached.
Every conversation in your panel
Collected details, uploaded files and the transcript sit in one record. You also see the step where an unfinished conversation stopped.
Speaks more than 20 languages
Customers speak or type in their own language and the agent answers in the same one. You don't build an agent per language.
Set up without code
Describe what you need and AI builds the steps, or connect the steps yourself in the panel.
Your data stays in your workspace
You decide which details are asked and kept. Only the team members you give access to see the records.
Frequently asked questions
Does it connect to our own booking system?
Yes. The agent can connect to your own booking system, and the avatar reads availability and pricing from there. Without a connection the agent still runs; it simply does not query availability.
What if the guest does not want to speak?
Every step also accepts typing. The agent follows the same path; voice is never required.
How long does setup take?
Agents are built in the panel with no code: you add steps and connect them, or describe what you want and AI builds the steps. You can start by duplicating the ready-made hotel booking agent and editing it for your own room types.
Where does guest data live?
Conversations and collected fields stay in your workspace and are visible from your panel. You decide which information the agent asks for.