Patient intake, any hour of the day
The agent books appointments around your doctors' free slots and answers preparation and insurance questions from your clinic's information. It doesn't diagnose; in an urgent case, it tells the patient to call.
Works with the tools you use
Google DriveFewer calls, no waiting for patients
Let's Get Started!- Appointments go into your calendar
- The patient picks a department and a time; the appointment is added to your calendar and the patient's details stay in the record.
- Preparation questions, your instructions
- Questions like whether to fast or which documents to bring are answered from the instructions your clinic wrote.
- Urgent cases go to the team
- The agent doesn't diagnose. When something looks urgent, it tells the patient to call and alerts your team immediately.
Answers for your patients, day and night
Four sample conversations, from an appointment to an urgent referral, and the record each one leaves in your panel.
Insurance and preparation
Answers with your accepted insurers and the preparation instructions your clinic wrote.
Insurance and preparation
Set up in one panel, working on every channel
Knowledge base, integrations and agents in the same panel. The agent you set up works with the same information and the same steps on every channel.
Knowledge base
Information about your services and ready question-answer pairs. The AI Assistant step in a flow answers from this bank.
- Services and pricesTextShared (all agents)
- example.com/faqWeb pageShared (all agents)
- User guide.pdfFileShared (all agents)
- Returns and cancellationsTextShared (all agents)
- example.com/contactWeb pageShared (all agents)
- Price list.pngImageShared (all agents)
TelegramIntegrations
Zendesk
Forward requests raised in chat to your support queue.
Google Calendar
Let your agent show free slots and write events to your calendar.
Shopify
Your store's products, stock and prices.
Slack
Your team gets new requests and alerts in Slack; your agent can post to channels.
Gmail
Let your agent send, search, reply to and label email.
Freshdesk
Forward requests raised in chat to your support queue.
Google Sheets
Let your agent write answers to a sheet, find rows and read them.
Microsoft Teams
Your team gets new requests and alerts in Teams; your agent can post messages and add tasks.
A consultation booking, start to finish
- 01
Asks for the department
The patient picks the department or doctor they need and can briefly describe the complaint.
- 02
Shows the free slots
The open times in the doctor's calendar are read, and the patient picks one.
- 03
Takes the patient's details
Name, phone and date of birth are taken with format checks; insurance details too, if needed.
- 04
Asks the patient to confirm
Department, doctor and time are shown on one screen; once confirmed, the appointment is written to your calendar.
You stay in control
Answers only from what you give it
Answers come from your knowledge base, your rules and the systems you connect.
Hands off to your team when needed
For an out-of-scope question or an exception, it passes the request to your team with the full conversation attached.
Every conversation in your panel
Collected details, uploaded files and the transcript sit in one record. You also see the step where an unfinished conversation stopped.
Speaks more than 20 languages
Customers speak or type in their own language and the agent answers in the same one. You don't build an agent per language.
Set up without code
Describe what you need and AI builds the steps, or connect the steps yourself in the panel.
Your data stays in your workspace
You decide which details are asked and kept. Only the team members you give access to see the records.
Frequently asked questions
Does the agent give medical advice?
No. It doesn't diagnose or suggest treatment; it only answers from what's in your clinic's knowledge base. When something looks urgent, it tells the patient to call and alerts your team.
Where is patient data kept?
Answers and the conversation transcript stay in your workspace. You decide in the agent which details are asked and kept.
Can it talk to international patients?
Yes. The agent speaks more than 20 languages, answers in the patient's language, and patients can upload their documents during the conversation.