E-commerce
Finds the product, adds it to the cart, grows your sales
Your shoppers talk to a sales agent with a face and a voice in your store. It finds what they're looking for in your catalog, adds it to the cart in the chat and sends them to checkout; after the sale, it tracks the order.
Works with the tools you use
WooCommerce
Google Analytics
Meta Pixel
Google Ads
TikTokFrom the first question to delivery
Shoppers describe what they want in their own words; the agent searches your catalog and shows matching products as cards. When they're unsure, it asks about color, size or budget, with options taken from what your store actually has.
It answers fabric, fit and stock questions from the product details, for the product the shopper is viewing, and suggests similar and frequently bought together items from your store.
The shopper says “add it”; the agent asks for any missing option, adds the product to the cart and applies the coupon. “Go to checkout” opens your store's own checkout page; payment stays in your system.
With the order number and the order's email, it checks status and shipping in your store, and takes return or exchange requests with photos. “Where is my order?” never reaches your support team.
E-commerce
Instant answers, sales in the chat
The agent answers instantly
It answers size, fabric, stock and shipping questions the moment shoppers ask, from your catalog and store policies. Shoppers who get their answer stay in your store and keep shopping.
Takes shoppers from card to checkout
Shoppers see the product on a card, and the agent adds it to the cart and opens your store's checkout page. They never have to find the product again.
You see the sales it brings
Purchases that start in a conversation are reported to your ad and analytics accounts, so you see the sales the agent brings in your own reports.
Set up in one panel, working on every channel
Knowledge base, integrations and agents in the same panel. The agent you set up works with the same information and the same steps on every channel.
Knowledge base
Information about your services and ready question-answer pairs. The AI Assistant step in a flow answers from this bank.
- Services and pricesTextShared (all agents)
- example.com/faqWeb pageShared (all agents)
- User guide.pdfFileShared (all agents)
- Returns and cancellationsTextShared (all agents)
- example.com/contactWeb pageShared (all agents)
- Price list.pngImageShared (all agents)
TelegramIntegrations
Zendesk
Forward requests raised in chat to your support queue.
Google Calendar
Let your agent show free slots and write events to your calendar.
Shopify
Your store's products, stock and prices.
Slack
Your team gets new requests and alerts in Slack; your agent can post to channels.
Gmail
Let your agent send, search, reply to and label email.
Freshdesk
Forward requests raised in chat to your support queue.
Google Sheets
Let your agent write answers to a sheet, find rows and read them.
Microsoft Teams
Your team gets new requests and alerts in Teams; your agent can post messages and add tasks.
The record every conversation leaves
Four sample conversations, from a product search to a return request: the chat the shopper sees and the record that lands in your panel.
Product search and add to cart
Finds what the shopper wants in your catalog, asks for size and color, adds it to the cart and sends them to checkout.
Product search and add to cart
You stay in control
Answers only from what you give it
Answers come from your knowledge base, your rules and the systems you connect.
Hands off to your team when needed
For an out-of-scope question or an exception, it passes the request to your team with the full conversation attached.
Every conversation in your panel
Collected details, uploaded files and the transcript sit in one record. You also see the step where an unfinished conversation stopped.
Speaks more than 20 languages
Customers speak or type in their own language and the agent answers in the same one. You don't build an agent per language.
Set up without code
Describe what you need and AI builds the steps, or connect the steps yourself in the panel.
Your data stays in your workspace
You decide which details are asked and kept. Only the team members you give access to see the records.
Frequently asked questions
Which store platforms does it work with?
Shopify, WooCommerce, Magento and BigCommerce. Once your store is connected, products, prices and stock are read from it the moment a shopper asks; your catalog isn't copied to Agenola.
Does the agent take payment?
No. The agent adds products to the cart and applies coupons; “Go to checkout” takes the shopper to your store's own checkout page. Payment and the order stay in your store.
How do we see the sales it brings?
Your panel measures the conversation funnel, unanswered questions and opened requests. On Shopify, WooCommerce and Magento, purchases that start in a conversation are also sent to your GA4, Meta, Google Ads and TikTok accounts when the shopper consents.
What does each platform support?
Cart, coupons, order lookup and return requests work on all four. Similar and frequently bought together suggestions are on Shopify, WooCommerce and Magento, and photo search is on WooCommerce. Cancelling an order or opening a refund record with the customer's confirmation is on WooCommerce and Magento, if you turn it on.
How is it added to our site?
When you connect your store, the agent is added to your storefront through the platform's own setting: on Shopify you turn it on in the theme editor, the WooCommerce plugin and the Magento module add the button themselves, and on BigCommerce it comes with the connection. On your own platform, you add the short code from the panel. No coding needed.