Online sales

Visitors ask, the agent sells

The agent finds what visitors are looking for in your catalog, answers their questions, adds the product to the cart in the conversation and sends them to checkout. Purchases that start in a conversation are reported to your ad and analytics accounts.

Online sales

Visitors whose questions get answered keep shopping

Set up in one panel, working on every channel

Knowledge base, integrations and agents in the same panel. The agent you set up works with the same information and the same steps on every channel.

Knowledge base

Information about your services and ready question-answer pairs. The AI Assistant step in a flow answers from this bank.

  • Services and prices
  • example.com/faq
  • User guide.pdf
  • Returns and cancellations
  • example.com/contact
  • Price list.png

Integrations

  • Zendesk

    Forward requests raised in chat to your support queue.

  • Google Calendar

    Let your agent show free slots and write events to your calendar.

  • Shopify

    Your store's products, stock and prices.

  • Slack

    Your team gets new requests and alerts in Slack; your agent can post to channels.

  • Gmail

    Let your agent send, search, reply to and label email.

  • Freshdesk

    Forward requests raised in chat to your support queue.

  • Google Sheets

    Let your agent write answers to a sheet, find rows and read them.

  • Microsoft Teams

    Your team gets new requests and alerts in Teams; your agent can post messages and add tasks.

Conversations that turn into sales

Four sample conversations, from a product search to vehicles in stock, and the record each one leaves in your panel.

Product search and add to cart

Finds what the shopper wants in your catalog, asks for size and color, adds it to the cart and sends them to checkout.

Product search and add to cart

    You stay in control

    Frequently asked questions

    Which store platforms does it work with?

    Shopify, WooCommerce, Magento and BigCommerce. Once your store is connected, products, prices and stock are read from it the moment a visitor asks.

    Does it help if we don't have an online store?

    Yes. If your vehicle, listing or room list is in a connected system, the agent searches it and shows matching options; instead of a purchase it takes a test drive, viewing or booking request.

    Does the agent take the payment?

    No. The agent adds the product to the cart and applies the coupon; payment happens on your store's own checkout.

    How do we see the sales it brings?

    On Shopify, WooCommerce and Magento, purchases that start in a conversation are sent to your GA4, Meta, Google Ads and TikTok accounts when the visitor has consented. Your panel also shows the conversation funnel and unanswered questions.

    Examples for your industry

    Set up your sales agent

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