Entertainment & Events
Program, ticket and hire questions, one agent
The agent answers program and rules questions from your own information, gets seat availability from your system and sends visitors to your ticket page, and passes hall hire requests on to your team.
Works with the tools you use
Google Analytics
Meta Pixel
TikTokEntertainment & Events
Visitors to your ticket page, requests to your team
Program and rules
Times, age limits and venue rules are answered from your knowledge base.
Seat availability
Free seats are read from your system, and visitors are sent to your ticket page to buy.
Hire requests
Hall hire requests such as launches or weddings are collected with the date and number of guests and sent to your team.
Set up in one panel, working on every channel
Knowledge base, integrations and agents in the same panel. The agent you set up works with the same information and the same steps on every channel.
Knowledge base
Information about your services and ready question-answer pairs. The AI Assistant step in a flow answers from this bank.
- Services and pricesTextShared (all agents)
- example.com/faqWeb pageShared (all agents)
- User guide.pdfFileShared (all agents)
- Returns and cancellationsTextShared (all agents)
- example.com/contactWeb pageShared (all agents)
- Price list.pngImageShared (all agents)
TelegramIntegrations
Zendesk
Forward requests raised in chat to your support queue.
Google Calendar
Let your agent show free slots and write events to your calendar.
Shopify
Your store's products, stock and prices.
Slack
Your team gets new requests and alerts in Slack; your agent can post to channels.
Gmail
Let your agent send, search, reply to and label email.
Freshdesk
Forward requests raised in chat to your support queue.
Google Sheets
Let your agent write answers to a sheet, find rows and read them.
Microsoft Teams
Your team gets new requests and alerts in Teams; your agent can post messages and add tasks.
A hall hire request, start to finish
- 01
Asks the event type
One of the options, such as a launch, wedding or concert, is picked.
- 02
Takes the date and guests
The date comes from a calendar and the number of guests as a number; contact details are asked too.
- 03
Shows the summary
The request is shown on one screen, and anything wrong is fixed in place.
- 04
Notifies the team
The request lands in your panel, and your team gets a notification on Slack or by email.
Answers for your audience, around the clock
Four sample conversations, from a program question to a hall hire, and the record each one leaves in your panel.
Program and event info
Answers about times, age limits and venue rules only from your information.
Program and event info
You stay in control
Answers only from what you give it
Answers come from your knowledge base, your rules and the systems you connect.
Hands off to your team when needed
For an out-of-scope question or an exception, it passes the request to your team with the full conversation attached.
Every conversation in your panel
Collected details, uploaded files and the transcript sit in one record. You also see the step where an unfinished conversation stopped.
Speaks more than 20 languages
Customers speak or type in their own language and the agent answers in the same one. You don't build an agent per language.
Set up without code
Describe what you need and AI builds the steps, or connect the steps yourself in the panel.
Your data stays in your workspace
You decide which details are asked and kept. Only the team members you give access to see the records.
Frequently asked questions
Does it sell tickets?
No. Sales stay in your ticketing system; the agent gives seat availability and sends visitors to your ticket page.
Where does it get seat availability?
From a lookup step connected to your ticketing system. Without that connection, the agent gives the program details and shows your ticket page.
Can it talk to tourists in their own language?
Yes. The agent speaks more than 20 languages and answers in whichever language the visitor writes in.