MMagento
Agenola is an AI chatbot for Magento that answers customers out loud through a lip-synced avatar, or in text if they prefer. It quotes the price and stock your storefront shows, looks up orders after verifying the customer, and builds a cart ready for checkout. It works with Magento Open Source and Adobe Commerce 2.4.4 and later.
Classic Magento chatbots follow button menus and keyword rules, and stop at the first question nobody scripted. Agenola reads the question as the customer writes or says it, looks up your live catalog and their order, and answers in the customer's language, in more than 20 languages. When it can't help, it hands the conversation to your team instead of guessing.
The agent takes the price Magento calculates for the storefront, including your discounts and price rules, so it never quotes 59.90 for a product your storefront lists at 49.90. For products with size and colour options it knows which combinations are in stock, and it suggests similar items and items bought together. Everything comes from your store the moment a visitor asks; nothing is copied to Agenola.
The free Agenola module is installed on your store. You approve the connection in your Magento Admin; there are no codes or passwords to copy. The module adds the agent button to your storefront; the button is hidden on checkout pages by default, and you choose whether the window opens in the corner or in the middle. The connection belongs to your store, so it keeps working even if the person who connected it leaves your team.
The agent shows an order only when the order number matches the email or phone on that order: status, items, shipment tracking. A customer signed in to your store isn't asked for these and sees their own orders directly. If the customer asks to cancel, return, exchange or change the address, the request is added to the order as a note for your team; your team decides. If you like, you can also let the agent really cancel the order or open a refund record after the customer confirms; this is off by default.
Information pages such as returns, shipping and FAQ are added to the agent's knowledge base automatically and kept up to date as they change. If you sell in several languages or stores, the agent reads products from your default store and still answers visitors in their own language. Adobe Commerce as a Cloud Service is not supported.
Install the Agenola module on your store. This is done once, usually by your developer or agency.
In Agenola, enter your store address in Integrations → Magento and press Connect.
Approve the connection on the approval page that opens in your Magento Admin.
Set the agent's character and greeting.
Detailed setup: How do I connect my Magento store?
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