About
The company behind Agenola
Agenola is a talking AI avatar that answers a business's customers by voice and text, from the business's own catalog, policies and knowledge. This page says who builds it, what it does and how it treats the data it touches.
Who we are
Agenola is built and operated by ElliSekiz LLC, a company registered in Wyoming, USA (registration no. 2026-001994433), at 30 N Gould St Ste R, Sheridan, WY 82801. The same entity is the data controller named in the Privacy Policy and the party to the Terms of Use.
The dashboard is in seven languages: English, Turkish, Arabic, German, French, Spanish and Portuguese. The agent answers customers in more than 20 languages. Stores connect from the dashboard without code, and every plan is one flat monthly price.
What Agenola does
- Puts a lip-synced avatar on your storefront or website that talks and types with customers in their own language.
- Answers only from your data: the live catalog, store policies and the knowledge you add. When it is not sure, it opens a request for your team or a ticket in your help desk instead of guessing.
- Works with Shopify, WooCommerce, Magento and BigCommerce: product search, add to cart, order and shipment status.
- Shows what it brings in: every conversation is measured in your dashboard, and on Shopify, WooCommerce and Magento the sales it helps are reported to your own ad accounts when the customer consents.
- Is priced as one flat monthly fee, never per conversation; see Pricing.
How we handle data
A short summary. The full text, including the suppliers we use and the legal basis, is the Privacy Policy.
- Your customers' data is yours
- For visitors who talk to your avatar, your business is the data controller and Agenola processes on your instruction. Requests about that data go through you.
- Voice is not kept
- A visitor's voice is turned into text and not stored; the transcript is kept. The avatar's spoken answers are cached audio of its own words.
- Encrypted in transit and at rest
- Connections use TLS, passwords are hashed irreversibly, and the tokens and keys of connected services (store, help desk, ad accounts) are stored encrypted and never shown again.
- Consent before measurement
- Sales are reported to your ad accounts only when the customer has consented on your store; without consent the sale is counted only in your dashboard. Our own site asks before setting measurement cookies.
- Access by role
- Each dashboard member has a role (Owner, Admin, Support or Observer), and each role can do only its own work. Every change is recorded with who made it and when.
- Deletion on request
- You can ask for the data we hold about you to be corrected, exported or deleted by writing to us; the Privacy Policy explains how.
Contact
One address for everything: sales, support, privacy and press. We answer in English, Turkish or Arabic.