Flow builder
You design the conversation, the agent runs it
In a drag-and-drop editor you decide which questions visitors are asked, what happens after each answer and where the details are saved. Or describe the agent in your own words and AI builds the steps for you.
An application, start to finish
- 01
Takes the details
Name, contact details and questions specific to the application are asked one by one; formats are checked.
- 02
Collects the documents
The visitor uploads the requested documents as files; they are attached to the application.
- 03
Confirms the summary
The details are shown on one screen; the visitor corrects and confirms them.
- 04
Adds it to your spreadsheet
The application comes to your panel and is added as a row to your list in Google Sheets.
Ask AI
Build an agent with one sentence
Write what you need in your own words. AI asks for what's missing, has you pick the calendar or list from the accounts you connected, and places the steps on the canvas. Then you change any step in the editor.
- Add a file, a website address or a knowledge base entry and it builds the agent around them.
- Write what should change in an existing agent; AI edits the steps involved.
- Nothing changes until you save, and you undo it in one click if you don't like it.
What goes into an agent
Records that arrive complete
A form step takes the name, phone number, date and choice in one go, and checks each field's rule as it is typed. A file step takes a document and reads the details in it. Before the agent ends, the visitor sees a summary and confirms it.
A path that follows the answer
A condition step splits the flow by the answer: by budget, city or product type, the visitor continues on a different path. A loop repeats the same steps for each item in a list. A subflow calls a part you use often, so you don't rebuild it in every agent.
The conversation ends, the work is done
The details go to your calendar, help desk, CRM or spreadsheet, and your team is notified. If you have your own system, you connect it as a tool. If an action fails, the flow continues on the path you set for that case.
Live in three steps
Build
Start from a ready-made agent, add steps to an empty canvas or describe what you need.
Try
Run the agent from start to finish in preview, as a visitor would. Saved changes stay hidden from visitors until you publish.
Publish
The agent runs on your site, through a share link, on WhatsApp and on Telegram. Every publish is kept as a version, and you can go back to an earlier one.
TelegramThe parts of an agent
Each step does one job. You connect the steps on the canvas to set the conversation's order and paths.
AI Assistant
Chats freely from your knowledge base
Form
Takes several details in one go, with their rules
File upload
Takes a document or image and reads the details in it
Summary and confirmation
Shows the visitor what was collected and asks them to confirm
Condition
Sends the agent down different paths by the answer
Integration Action
Creates and updates records in your connected accounts, sends notifications
Message
Gives the visitor information, by voice or text
Question
Takes a single answer
Selection
Lets the visitor pick one or more options
Request
Opens the conversation as a request for your team
Tool Call
Reads from or writes to your own system
Set Variables
Calculates a value or sets a new one
Edit List
Filters, sorts and edits a list
Loop
Repeats the same steps for each item in a list
Sub-flow
Calls another agent and comes back when it ends
After you publish
Works in every language, every version is measured
Multilingual
You write the agent in your own language and its texts are translated into the others. A translation you fixed by hand is kept.
Measured
You see how often the agent is opened, at which step visitors leave, which questions went unanswered and how actions turned out, version by version.
Safe changes
Who changed the agent and when is kept in its history. You can leave publishing to admins only.
What teams build with the flow builder
Ready-made agents come set up for these jobs; you change their steps to fit your business.
Online sales
Recommends products, adds to cart, answers order questions
Customer support
Answers questions 24/7, passes on what it can't solve
Appointments and bookings
Finds a free slot and puts it in your calendar
Applications and quotes
Collects details and documents for your team
In the help center
- How do I use the flow editor?The editor's top bar, its five tabs, the add-step palette, connecting steps, variables and problem warnings.
- How do I build an agent by describing it to the AI?Write what you want the agent to do; the AI builds the steps and asks about anything it can't decide. Works for new agents and for changing an existing one.
- How do I set up the Condition step?Split the flow into paths based on earlier answers and variables: rules, And/Or, comparison types and “Otherwise”.
- How do I publish an agent and share it with customers?Put an agent live as a new version with “Publish”, and go back to an earlier one if needed. Share the link or add it to your site.
Frequently asked questions
Do I need to know how to code?
No. You drag and connect the steps, or describe the agent. To connect your own system, you only enter its address and the details to send.
Can I change an agent that AI built?
Yes. The result is a regular agent and you edit every step in the editor. You can also ask AI to make the change.
Do ongoing conversations break when I change the agent?
No. Each conversation continues with the version it started on. A new version is used only in new conversations.
What happens if a visitor asks something outside the agent?
If the flow has an AI Assistant step, the agent answers from your knowledge base. Questions it can't answer are listed in your dashboard.
Which plans include it?
The flow builder is in every plan. Your plan sets how many agents you can build: 3 on the Starter plan, 10 on the Builder plan, unlimited on Growth and Pro. Adding an agent to your site and the share link are on every plan.