WooCommerce

A WooCommerce AI chatbot that talks

Agenola is an AI chatbot for WooCommerce that answers customers out loud through a lip-synced avatar, or in text if they prefer. It finds products from a photo, looks up orders, and actually starts cancellations and refunds. Your data stays in your store; the agent reads it the moment it is asked.

  • Order lookup, cancellation and refund: real operations, not just requests
  • Learns your shipping, refund and policy pages automatically
  • Search products by photo
  • Products, prices and stock are never copied to Agenola
Sample conversation: the AI agent in a WooCommerce store

I'd like to cancel order 10482. My email is emma@example.com

Found it, and it hasn't shipped yet. Shall I cancel it?

#10482

Processing

2 items · $64.00

Yes, please cancel it.

Order cancelled

An AI chatbot, not a rule-based one

Classic WooCommerce chatbots follow button menus and keyword rules, and stop at the first question nobody scripted. Agenola reads the question as the customer writes or says it, looks up your live catalog and orders, and answers in the customer's language, in more than 20 languages. When it can't help, it hands the conversation to your team instead of guessing.

Why we can go further on WooCommerce

Most AI support tools connect to WooCommerce from the outside and can only READ: they see the order but cannot touch it. Agenola is a plugin that runs inside your store, so it can really perform operations such as cancelling an order or starting a refund: only the operations you enable, with identity verification and the customer's confirmation.

Where your data lives

Products, prices and stock are not copied. They are read from your store the moment a visitor asks and discarded when the turn ends. The only things copied are texts that rarely change: policies, shipping and refund terms, FAQ. Those refresh automatically as soon as you edit the page.

When a customer wants to reach a person

The agent takes their request: subject, details and contact info. It lands in your panel with the whole conversation, and in Zendesk, Gorgias, Intercom or Freshdesk if connected. The customer never has to repeat themselves.

Setup

  1. 1

    Sign up for Agenola and download the plugin from Integrations → WooCommerce.

  2. 2

    In WordPress, go to Plugins → Add New → Upload Plugin, install the file and activate it.

  3. 3

    Enter your store address in Agenola, press Connect and approve in your WordPress admin.

  4. 4

    Choose which resources to share; order operations are off by default.

Detailed setup: How do I connect my WooCommerce store?

Related pages

Give your business a face today

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