Invoices, billing details and your saved card

Viewing and downloading invoices

1. Open “Plan” from the menu.
2. Press “Manage subscription”; the payment provider's page opens.
3. Open the invoice you want in the invoice history and download it as a PDF.

Every monthly payment and every credit pack purchase gets an invoice, and they all appear in the same history. When you upgrade, the difference gets an invoice of its own.

Changing your card

On the “Manage subscription” page, add the new card and make it the default; later payments are taken from it. If the last payment failed, the next retry also uses the new card.

Removing your card

While the subscription runs, at least one card stays on file: to remove the old card, first add a new one and make it the default. If you want no card on file at all, cancel the subscription; you can remove the card once the period ends.

Billing details

The name, address and email on your invoices come from what you entered at payment. To change them, update the billing details on the “Manage subscription” page. The change applies to later invoices; invoices already issued don't change.

To add something you can't find there (such as a tax ID), write to info@agenola.ai.

Who can see them?

Only the workspace owner sees and manages invoices and the saved card. Each workspace has its own subscription and invoices.

If you installed Agenola from the Shopify App Store, the fee is on your Shopify bill; no separate invoice is issued.