Rep AI alternative
Rep AI Alternative: Your Traffic Grows, Your Price Doesn't
Rep AI is an AI sales and support agent for Shopify, WooCommerce and Salesforce Commerce stores, priced by the number of visits (sessions) your website gets each month. Agenola is an AI sales agent that answers customers out loud through a lip-synced avatar, works from your live catalog and costs one flat monthly fee that stays the same as your traffic grows.
Rep AI and Agenola at a glance
Rep AI sells two text-chat agents, Sales and Support, separately or as a Concierge bundle, and prices each by monthly website visits. Agenola is built for one job: a sales associate on your product pages that customers can see and hear. Many stores will be well served by Rep AI; the comparison below is for stores that want a voice and a face on the storefront, or a bill that does not rise with traffic.
| Rep AI | Agenola | |
|---|---|---|
| Main job | AI sales agent and AI support agent in text chat, with email, social and WhatsApp as add-ons | Talking AI sales agent on the storefront |
| How customers ask | Typing | Talking or typing |
| Avatar and voice | None; text chat | Lip-synced 2D or 3D avatar with spoken answers |
| How it is priced | By monthly visits: Sales from $12 a month at 3,000 visits, $104 at 10,000, $209 at 25,000 (monthly billing) | Flat monthly price by conversation minutes: Starter $29 for about 370 minutes, at any traffic |
| Help desk | Hands off to Zendesk or Gorgias; its own AI Helpdesk is in beta for paying customers | Hands off into Zendesk, Gorgias, Intercom or Freshdesk |
| Order tracking | Order status, returns and cancellations in the Support agent | Order and shipment status on Shopify, WooCommerce, Magento and BigCommerce |
| Platforms | Shopify, WooCommerce, Salesforce Commerce | Shopify, WooCommerce, Magento, BigCommerce |
How Rep AI pricing works
Rep AI prices each agent by the visits your store gets in a month, in tiers from 3,000 to 500,000 visits, with custom pricing above that. On monthly billing, the Sales agent is $12 a month at 3,000 visits, $104 at 10,000, $209 at 25,000 and $578 at 80,000. The Support agent is not offered at 3,000 visits, then costs $49 at 10,000, $79 at 25,000 and $250 at 80,000. The Concierge bundle (both agents) is $130 at 10,000 visits, $263 at 25,000 and $726 at 80,000. Yearly billing takes 20% off.
Three things to know before you compare: the 3,000-visit tier limits the catalog to 500 products; AI for email, social and WhatsApp is a separate add-on priced at $0.75 per AI-resolved conversation; and the AI Helpdesk beta costs $20 per agent on top of a ticket tier. All plans come with a 14-day trial, no card required.
When Rep AI is the better fit
- You want one AI handling website chat, email, Instagram, Facebook, TikTok and WhatsApp from the same setup.
- You need the AI to modify orders, edit subscriptions and answer support emails itself.
- You sell on Salesforce Commerce.
- A text chat widget is all you want on the storefront, and your traffic fits the entry tier.
When Agenola is the better fit
- Customers ask a lot before they buy, and you want them to hear a spoken answer from an avatar on the product page.
- Your traffic is growing and you want a price that does not grow with it.
- Your team works in Intercom or Freshdesk; Rep AI lists Zendesk and Gorgias.
- You sell on Magento or BigCommerce.
- On Shopify, WooCommerce and Magento, you want to see the sales the agent brings in your Meta, Google Ads, TikTok and GA4 accounts.
What the pricing difference looks like
A store with 25,000 visits a month pays Rep AI $209 a month for the Sales agent alone, or $263 for Sales and Support, on monthly billing. Agenola's Builder plan is $79 a month with about 1,100 minutes of voice conversation, and Starter is $29 for about 370 minutes. Both plans let you add the agent to your own site. The price is the same at 2,500 or 250,000 visits. Both products include the AI in the plan; neither charges per conversation on the storefront. Rep AI's bill rises with visits whether or not customers open the chat; Agenola's allowance is spent only when customers talk to the agent, and overage is never charged.
Switching takes minutes
- Install the Agenola app on Shopify or the plugin on WooCommerce; your catalog and policies are read automatically. Magento and BigCommerce are supported too.
- Connect your help desk so handed-off conversations keep opening where your team works.
- Pick an avatar and a voice, switch it on, and turn off the old widget when you are ready.
Sources
Prices and features checked on October 28, 2026
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Frequently asked questions
Is Agenola a full replacement for Rep AI?
On the storefront, yes: a sales agent that recommends from your catalog, answers product and policy questions and hands off to your team. If you turn it on, it cancels orders and opens return requests on Shopify, WooCommerce and Magento. It doesn't answer support emails or social DMs; those go to your help desk as tickets.
How much does Rep AI cost?
It depends on your monthly visits. On monthly billing the Sales agent starts at $12 a month for 3,000 visits and is $104 at 10,000 and $209 at 25,000; the Support agent starts at $49 for 10,000 visits; the Concierge bundle is $130 at 10,000 and $263 at 25,000. Yearly billing is 20% less.
Does Agenola charge by traffic?
No. Every plan is a flat monthly price with an allowance of conversation minutes, starting at $29 a month. Visits that never open the agent cost nothing.
Does Agenola track orders like Rep AI?
Yes. On Shopify, WooCommerce, Magento and BigCommerce it gives the order and shipment status, and answers shipping and returns questions from your policies.