Alhena AI Alternative: No Per-Conversation Fees

Alhena AI and Agenola at a glance

Alhena bundles an AI concierge for shopping and support with AI visibility monitoring (how your store shows up in ChatGPT, Google AI Overviews and other AI engines), and bills by conversation credits. Agenola does one thing: a sales associate on your product pages that customers can see and hear. The comparison below is for stores deciding between the two on the storefront.

How Alhena AI pricing works

Alhena has a Free plan with 25 conversations a month and three paid plans. On monthly billing, Essentials is $239 a month for 200 conversation credits, Growth is $599 for 550 and Scale is $1,199 for 1,200; billed annually they are $199, $499 and $999 a month, paid upfront ($2,388, $5,988 and $11,988 a year). Enterprise is custom. One credit is used each time the AI resolves or assists a customer interaction; spam and immediate human handoffs cost nothing. Beyond the plan, every extra conversation is $1.20, and optimisation actions cost 3 to 5 credits each.

The paid plans also include AI visibility monitoring (questions tracked across AI engines, content optimisation credits, competitor benchmarks). If that is what you need, compare Alhena against standalone AI visibility tools; Agenola does not offer it.

When Alhena AI is the better fit

• Your customers write in many languages; Alhena lists more than 90.
• You want one company for support chat, phone voice, social DMs, review management and AI search visibility.
• Your team works in a help desk Agenola does not connect to, such as Gladly, HubSpot, Kustomer, Re:amaze, Zoho or Salesforce Service Cloud.

When Agenola is the better fit

• You want customers to hear a spoken answer from an avatar on the product page, not only read a chat.
• You want a bill you can plan: a flat $29 to $999 a month instead of $1.20 per conversation beyond the plan.
• You are a smaller store: Alhena's first paid plan is $239 a month.
• You sell on Magento or BigCommerce.
• On Shopify, WooCommerce and Magento, you want to see the sales the agent brings in your Meta, Google Ads, TikTok and GA4 accounts.

What the pricing difference looks like

Alhena's cheapest paid plan is $239 a month for 200 conversations, with $1.20 for each conversation beyond that ($199 a month billed annually). Agenola's Starter is $29 a month for about 370 minutes of voice conversation, and Builder is $79 for about 1,100 minutes; both let you add the agent to your own site. A conversation and a minute are different units, so compare on your own numbers: a short order question is one Alhena credit and about a minute on Agenola, while a long product consultation is still one credit on Alhena but several minutes on Agenola.

Switching takes minutes

• Install the Agenola app on Shopify or the plugin on WooCommerce; your catalog and policies are read automatically. Magento and BigCommerce are supported too.
• Connect your help desk so handed-off conversations keep opening where your team works.
• Pick an avatar and a voice, switch it on, and turn off the old widget when you are ready.

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