- Integrations
- GetResponse
GetResponse integration: visitors from the chat are added to your GetResponse list as contacts
Agenola's GetResponse integration connects your agent to your GetResponse account: the agent adds a visitor who asks for your newsletter to your list, tags them based on the conversation and sends events that start your GetResponse automations. Connect in one click with your GetResponse account.
How it works
GetResponse steps are added to the flow or turned on in the Integrations tab of the AI Assistant step. In every step the contact is found by email address; the email the visitor gives is enough.
Each step chooses the list it writes the contact to: one agent can write to your newsletter list, another to your customer list. If your account has one list, you don't need to choose.
- If your list asks for confirmation, GetResponse sends a new contact a confirmation email; they join the list once they confirm. Automatic emails on the list, such as a welcome email, reach a new contact from the first day.
- In an agent open to visitors, use “Get subscription status”: it only tells whether the email is subscribed, not the contact's name or phone.
- “Send event” triggers an event you defined in GetResponse; you can build an automation that starts with it.
- The steps that send a draft newsletter, delete a newsletter or remove a contact from a list don't run until the confirmation box in the step is ticked.
- Steps work with the connecting person's access in GetResponse.
What it does
This list is generated from the same source as the GetResponse page in the dashboard: if it isn't listed here, we don't do it with GetResponse. Flow steps live in the flow editor under Add step → Integrations → GetResponse.
ContactAction · Flow step7
Add or update contact
Adds the contact if they aren't in the list, otherwise updates their name, phone, note and tags. If your list asks for confirmation, GetResponse sends a new contact a confirmation email; they join the list once they confirm. If your list has automatic emails such as a welcome email, a new contact gets them from the first day.
Add contact
Adds the contact to the list. If your list asks for confirmation, GetResponse sends a confirmation email. If the contact is already in the list, the step fails.
Update contact
Changes the name, phone or note of the contact in the list.
Get subscription status
Reads whether the email is subscribed in the list; doesn't return the contact's name or any other detail. Use this in agents open to visitors.
Get contact
Reads the contact's name, phone, note and tags. For agents your team uses; a visitor could type someone else's email.
Get contacts
Returns the 100 contacts most recently added to the list. For agents your team uses.
Remove contact from list
Removes the contact from the list; they no longer get the list's emails. The contact can be added again later.
Contact tagAction · Flow step2
Add tags
Adds tags to the contact. A tag that doesn't exist in GetResponse is created.
Remove tags
Removes the tags from the contact; their other tags stay.
Contact eventAction · Flow step1
Send event
Triggers an event you defined in GetResponse for the contact; you can start an automation from it. The contact must be in the list.
ListAction · Flow step1
Get lists
Returns the lists in your account.
NewsletterAction · Flow step4
Get newsletter
Reads the newsletter's name, subject and status.
Get newsletters
Returns the latest 100 newsletters as a list.
Send draft
Sends the chosen draft newsletter to the list now.
Delete newsletter
Permanently deletes the newsletter.
Example conversations
Visitor: I'd like to hear about your offers. Can I sign up for the newsletter? My email is deniz@example.com.
Agent: Of course. We've sent a confirmation email to deniz@example.com; click the link in it to join our newsletter.
Behind the scenes: “Add or update contact” adds Deniz to the newsletter list; since the list asks for confirmation, GetResponse sends the confirmation email. Once Deniz confirms, the list's welcome email goes out.
Visitor: I'm on your newsletter. Do you have a business package? I'm asking for a team of 30. My email is can@example.com.
Agent: Our team will prepare a business package offer just for you; I've passed on your details.
Behind the scenes: “Add tags” gives Can the “business” tag. “Send event” triggers the “business_request” event you defined in GetResponse; your automation that starts with this event sends Can the offer emails.
Visitor: Am I signed up for the newsletter? My email is ece@example.com.
Agent: Yes, ece@example.com is signed up for our newsletter.
Behind the scenes: “Get subscription status” reads whether the email is subscribed in the list; the contact's name and other details don't reach the agent.
Setup
- 1In Agenola, on Integrations → GetResponse, press “Connect to GetResponse” and give access with your GetResponse account.
- 2In the agent editor, add GetResponse steps, choose the list and write the variable holding the visitor's email in the email field.
Detailed setup: How do I connect GetResponse?
Permissions and where your data goes
- Sent to GetResponse: the fields you fill in the step (the visitor's email, name, phone and note), tags and event properties.
- Read from GetResponse: the account's name and email, lists, newsletters, defined events and the contact details a step asks for.
- GetResponse has no permission list: the connection reaches what the connecting person's access in the account reaches. Steps only do the work you add.
- Connection details are stored encrypted on the server. Only the workspace owner and admins connect or remove it. When it's removed, your contacts stay in GetResponse. You can also remove Agenola's access from your GetResponse account.
Related integrations
See all integrations
Klaviyo
Your agents save visitors as Klaviyo profiles, add them to your list or subscribe them, and record events on their profile.
Mailchimp
Your agents add the visitor to your Mailchimp audience, tag them and leave notes and events on the contact.
Brevo
Your agents add visitors to your Brevo list and leave notes on the contact's card.
Omnisend
Your agents add visitors to your Omnisend contacts, subscribe and tag them, and send events that start your automations.
HubSpot
Your agents find or add the visitor in your HubSpot contacts, update deals, and leave notes and tasks for your team.
Pipedrive
Your agents find or add the visitor in your Pipedrive persons, open leads, and leave notes and activities for your team.
Frequently asked questions
Does a visitor join a GetResponse list without confirming?
It depends on your list's setting. If the list asks for confirmation, GetResponse sends a new contact a confirmation email and they join the list once they confirm. On a list without confirmation the contact is added directly; use such a list only when the visitor has given explicit consent.
Can a visitor see someone else's details through GetResponse steps?
The visitor's identity isn't verified; they can type someone else's email. In an agent open to visitors, use “Get subscription status”, which only tells the subscription. “Get contact” and “Get contacts” return names and phones; turn them on in agents your team uses.
I have several GetResponse lists. Which one is used?
The list you choose in the step. Each step can choose its own list, so one agent writes to your newsletter list and another to your customer list. If your account has one list, you don't need to choose.
Can the agent start my GetResponse automations?
Yes. Define an event in GetResponse and build an automation that starts with it; the “Send event” step triggers the event for a contact in the list. You write the event's properties in the step as “name: value”.