Customer conversations

See, answer and close the requests your customers leave.

2 subcategories • 2 articles

Requests

Requests: seeing and following up customer requestsSeeing the requests visitors leave, changing their status, adding team notes and sending them to your help desk.

Personal data

Personal data requests: download or delete a customer's conversationsWhen a customer asks for their data or for it to be deleted, find their conversations with the agent, download them as one file or delete their content.

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