Integrations
Help desks, messaging, marketing, team tools, shipping and API connections.
6 subcategories • 15 articles
Overview
Help desks and messaging
- How do I connect Zendesk, Gorgias, Intercom or Freshdesk?Requests opened in chat also land in your help desk; your team replies from there and the status comes back to agenola.
- How do I connect WhatsApp?Connect a WhatsApp number with the number ID and permanent access token from Meta; the assistant of the flow you choose replies.
- How do I set up Telegram notifications?Add the agenola bot to your team's Telegram group or to yourself; new requests and alerts then arrive on Telegram.
- How do I connect Twilio SMS?Connect a number with your Twilio Account SID and Auth Token; the assistant of the flow you choose replies to incoming SMS.
Marketing, ads and reviews
- How do I connect Klaviyo, Mailchimp and other CRMs?Send the assistant's events to Klaviyo, Mailchimp, Omnisend, Customer.io or Segment; build the follow-up emails and segments yourself.
- How do I connect analytics and ad platforms?Send what happens in the conversation (conversation started, contact details left, appointment booked…) as events to your analytics and ad platforms.
- How do I add Judge.me or Yotpo reviews?Answer “Does it run small, how's the fabric?” with what customers who bought the product wrote.
Team tools
- How do I connect Slack and Microsoft Teams?Let your team hear about new requests in Slack or Teams, and let your flows send messages there.
- How do I create records in Trello and Azure DevOps?Create, update and move Trello cards or Azure DevOps work items from your flows.
- How do I use Gmail, Google Calendar and Drive?Grant access with your Google account so your flows can send email, write calendar events and work with files and sheets.
Zapier, API and tools
- How do I send events to Zapier?Send new request, unanswered question and tool failure events to Zapier (or tools like Make and n8n), and build the rest yourself.
- Tools: connecting the assistant to your own systemsAdd your own HTTPS endpoints that the assistant calls during a conversation to fetch live data or take an action.