AI shopping assistant
An AI Shopping Assistant Your Shoppers Can See and Hear
An AI shopping assistant is software on an online store that answers shoppers' questions, recommends products and helps them check out, using the store's own catalog and policies. agenola adds a lip-synced talking avatar to that assistant, so shoppers can ask out loud and get a spoken answer, the way they would in a shop.
What an AI shopping assistant should do
Most shoppers leave a product page with a question nobody answered: will it fit, is it in stock, when will it arrive. A good assistant answers those questions on the spot, without making things up.
- Answer from the store's live catalog: products, prices, variants and stock.
- Recommend the right product, and on WooCommerce find a match from a photo the shopper uploads.
- Answer shipping and return questions from the store's own policies.
- Give the real carrier status when a shopper asks where an order is (agenola does this on WooCommerce, Magento and BigCommerce).
- Hand the conversation to the store's team when it isn't sure, and open a ticket in the help desk.
- Speak the shopper's language.
- Show which sales it helped, in the store's own analytics and ad accounts.
Text chatbot or talking avatar?
Most AI shopping assistants are a text box in the corner of the page. agenola gives the same assistant a face and a voice. The difference matters most on product pages, where shoppers hesitate and a quick spoken answer keeps them on the page.
| Text chatbot | agenola talking avatar | |
|---|---|---|
| How shoppers ask | Typing | Talking or typing |
| How it answers | Text | Spoken answer with lip sync, plus text |
| What it knows | Depends on setup | Live catalog, stock and store policies |
| When it isn't sure | Varies | Hands off to the team and opens a ticket |
| Proving sales | Usually its own dashboard | Purchases sent to your own Meta, Google Ads, TikTok and GA4 accounts |
| Pricing | Often per conversation or per resolution | One flat monthly price, no overage charges |
How agenola works
- Connect your store. Add the agenola app to Shopify or install the WooCommerce plugin; Magento and BigCommerce are supported too. Products, categories and store policies are read automatically.
- Pick a face and a voice. Choose an avatar, its voice, language and the tone it speaks in. On the Pro plan you can upload an avatar of your own.
- Switch it on. The avatar appears on your storefront. On a product page it knows which product the shopper is looking at, so "Is this good for beginners?" gets an answer about that product.
Where a talking assistant helps most
Stores where shoppers ask questions before they buy get the most from an assistant that answers out loud:
- Beauty and skincare: which product suits a skin type, how to use it, what's in it.
- Jewelry: sizes, materials, gift options and delivery dates.
- Furniture and home: dimensions, materials, colors and delivery.
- Supplements: ingredients, usage and which product fits a goal.
- Fashion: sizing, fit and which colors are in stock.
Measuring what it sells
An assistant is only worth paying for if you can see the sales it brings. agenola measures every conversation in your dashboard: conversation funnels, unanswered questions, handoffs and traffic sources. Purchases that start in a conversation are also sent server-side to Meta Conversions API, Google Ads, TikTok Events API and GA4, so you judge the return in the accounts you already trust.
How to choose an AI shopping assistant
Ask any vendor these questions before you install:
- Does it answer only from my catalog and policies, and what does it do when it doesn't know?
- Is pricing per conversation, per resolution or a flat fee? What happens when I hit my limit?
- Does it work with my help desk, or does it replace it?
- How long does setup take, and does it need a developer?
- Can I see the sales it helped in my own analytics, not only in its dashboard?
- Which languages does it speak, and can shoppers talk to it?
Pricing
agenola has a free plan to try it, and paid plans from $29.99 a month. Every plan is a flat monthly price: there is no fee per conversation or per resolution, and overage is never charged. All plans and their limits are on the pricing page.
Frequently asked questions
- What is an AI shopping assistant?
- Software on an online store that answers shoppers' questions, recommends products and helps them buy, using the store's own catalog and policies. agenola adds a talking avatar, so shoppers can ask out loud and hear the answer.
- Will it make things up?
- It answers only from your catalog, your policies and the systems you connect. If a question falls outside them, it tells the shopper and hands the conversation to your team.
- Which store platforms does it work with?
- Shopify and WooCommerce, as well as Magento and BigCommerce.
- Does it work with my help desk?
- Yes. It connects to Zendesk, Gorgias, Intercom and Freshdesk, so handoffs and tickets land in the inbox your team already uses.
- Which languages does it speak?
- English, Turkish and Arabic, with Arabic shown right to left. Shoppers can talk or type in any of them.
- How much does it cost?
- There is a free plan, and paid plans start at $29.99 a month. Pricing is a flat monthly fee, never per conversation or resolution.
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