Take Hotel Bookings by Conversation, Not by Form
A booking form asks ten questions at once: dates, nights, adults, children, child ages, room type, view, board. Most guests abandon that screen. A talking avatar collects the same information one question at a time, in the guest's own words.
Let's Get Started!What goes wrong on a booking form
- The guest forgets to enter a child's age, the price comes out wrong, and the search starts over.
- Availability lives on another screen, so the guest picks a date that was never free and lands on a dead end.
- Guests who call get asked the same questions again and the booking is typed in by hand.
- Foreign guests cannot see the form in their own language.
How the avatar runs the flow
- 1
Takes dates and party size in conversation
A guest can say "two nights from Saturday, two adults and a child." The avatar asks for whatever is missing — the child's age, if it affects the rate.
- 2
Checks availability against your own system
The flow's list step connects to your booking API. The avatar reads out only rooms that are genuinely free; a date that is not available is never offered.
- 3
Shows rooms side by side
Room types appear as cards with price, view and board. The guest picks by speaking or by tapping.
- 4
Collects the details and closes the loop
Name, contact and, where needed, identity details are taken. If a document is uploaded, OCR fills the fields and the guest only confirms. The result lands in your panel as structured data.
What it changes
- Abandoned bookings are not lost: the panel shows which step the guest stopped at.
- Guests can speak or type; the flow behaves the same either way.
- One flow runs in three languages — no separate form to build.
- The front desk only handles the exceptions.
Frequently asked
Does it connect to our own booking system?
Yes. The list and validation steps in a flow point at an API endpoint, and the avatar reads availability and pricing from there. Without a connection the flow still runs; it simply does not query availability.
What if the guest does not want to speak?
Every step also accepts typing. The flow follows the same path; voice is never required.
How long does setup take?
Flows are built by drag and drop in the panel, with no code. You can start by duplicating the ready-made hotel booking flow and editing it for your own room types.
Where does guest data live?
Conversations and collected fields stay in your workspace and are visible from your panel. You decide which information the flow asks for.
Try the hotel flow with your own rooms
Duplicate the ready-made booking flow, enter your room types and hand the public link to your guests.
Let's Get Started!