Analytics

Flow analytics, measurement settings, AI scoring and tool and integration activity.

3 subcategories • 5 articles

Flow analytics and scoring

How do I read flow analytics?Start, completion and success rates, the step funnel, traffic sources, the conversation list and evaluations on one tab.
How are completed flows scored by AI?Define criteria on the Evaluation tab; every completed flow is scored 0–100 and the results appear on Analytics.

Measurement settings

Sending flow events to Google Analytics and ad platformsIn Measurement settings, turn on platforms, choose which event goes where and add your own events to steps.

Tool and integration activity