How do I connect GetResponse?

What it gives you

The GetResponse integration adds GetResponse steps to your agents: they add and update contacts in the list, read the subscription status, add tags, send events and remove contacts from the list; they get and delete newsletters and send drafts.

Records aren't created on their own: only by a step you add to the flow, or an action you turn on in the “Integrations” tab of the AI Assistant step.

Connecting requires the Owner or Admin role.

Connecting

1. On Integrations → GetResponse, press “Connect to GetResponse”.
2. Sign in with your GetResponse account and give access.

Steps work with the connecting person's access in GetResponse. For work such as sending newsletters, connect with a user who is allowed to do it.

On GetResponse's free plan, connections with other apps work for the first 14 days; after that you need a paid GetResponse plan.

List

Every contact step has a “List” field; the step writes the contact to that list. One agent can write to your newsletter list, another to your customer list.

If your account has one list, you can leave the field empty. If there are several and the field is empty, the step goes to its error branch.

Contacts

“Add or update contact” adds the contact if they aren't in the list, otherwise updates their name, phone, note and tags.

The confirmation email is your list's setting: if the list asks for confirmation, GetResponse sends a new contact a confirmation email and they join the list once they confirm.

The step's “Status” output is “added” for a new contact, “pending” for one waiting to confirm and “updated” for an existing contact; you can use it in a condition step.

A new contact shows up in GetResponse within a few minutes. Write a new contact's tags in the same step's “Tags” field; “Add tags” and “Send event” work with a contact who already shows in the list.

Automatic emails on the list, such as a welcome email, reach a new contact from the first day.

Write the phone with the country code (+1 415 555 0132); the step doesn't accept a number without it. A note has up to 255 characters and replaces the existing note.

“Add contact” goes to its error branch if the contact is already in the list.

In an agent open to visitors, use “Get subscription status”; it only tells whether the email is subscribed. “Get contact” and “Get contacts” return names, phones and tags. Since a visitor can type someone else's email, turn them on in agents your team uses.

Tags and events

Separate tags with commas; a tag that doesn't exist in GetResponse is created. A tag name can contain letters, digits, spaces, _, . and -.

For “Send event”, define the event in GetResponse first; the step triggers the event you pick from the list for the contact. Write the properties one per line as “name: value”; each property must be defined on the event. You can build a GetResponse automation that starts with this event.

Newsletters

“Get newsletters” reads the latest 100 newsletters, and “Get newsletter” reads one newsletter's name, subject and status.

“Send draft” sends a draft newsletter you prepared in GetResponse to the step's list right away.

Steps that can't be undone

The steps that send a draft, delete a newsletter or remove a contact from a list don't run until the confirmation box is ticked, and they have an hourly limit.

In these steps the email can't be a value the visitor typed. It has to be a fixed value, the result of an earlier step, or a record the visitor picked from a list.

Removing

Press “Disconnect”: GetResponse steps in your agents stop. Your contacts stay in GetResponse. You can also remove Agenola's access from your GetResponse account.